Thursday 18 August 2016

Why Scarlett in LinkedIn Support Sucks!

Why Scarlett in LinkedIn Support Sucks!


LinkedIn is trying to ignore fake profiles and scammers since day one because their share price was worth more when they had more members, now that poor old Microsoft has paid up for a fake members the support team are still as ignorant as ever, especially Scarlett! Some of my followers have reported to me about her rudeness on many occasions and are willing to share their experiences.

This is what she wants you to do but she and the team still ignore the reported profiles

Reporting Fake Profiles
To flag inappropriate or fake profiles directly on LinkedIn, (i.e. profiles that contain profanity, empty profiles with fake names, or profiles that are impersonating public figures), please follow these steps:
  1. On the profile you want to report, hover your cursor over the  Dropdown arrow next to Send a Message or Send InMail/View in Recruiter in the top section of their profile.
  2. Select Block or Report.
  3. Click the box next to Report.
  4. Select a reason for flagging the profile.
  5. Click Continue.
  6. Select Agree.

This method is not followed up by LinkedIn staff and is a pointless exercise. So here is what you actually should be doing especially if you are a paying subscriber. Make all your reports here https://www.linkedin.com/help/linkedin/ask/TS-NFPI?lang=en 

Why? Because at least this is traceable and makes the support team accountable!!

However there are downsides here, firstly Scarlett will tell you to use her method, if you persist she will then threaten to suspend you account which she actually does do (Can you imagine being penalised for actually helping? welcome to Scarletts world!). But even when they do deal with those accounts they do not close them, they merely block you from seeing them so the issue (which is you not the fake profile or someone breaching the user agreement) goes away! 

Here are a list of LinkedIn profiles that have been reported over 5 times using Scarletts preferred method but are still ignored! They all have pictures of gold they have never seen nor can afford as their profile pictures.

Alhaji Yussuf Cisse

Khaled Habeb

Samuel Kwame

philip Odote


There is no reason why these people cannot apply an actual picture of themselves in todays modern world and I don't mean a fake photo stolen from the web of some African politician that people can not use their real image (unless they are so ugly the doctor smacked their mother when they were born). 

There are rules to be on this website but unfortunately the LinkedIn CEO Jeff Weiner is choosing to ignore them over money! Well there is money at stake because LinkedIn as a result of Jeff's ignorance, what occurs when you allow the rules to be broken is that it attracts scammers, something LinkedIn continues to ignore, and who loses money? Those poor people who fall for the scams, not Jeff, he is ok living in his mansion taking his shares and dodging his taxes through long term deferments.

Here is the User agreement we all have to agree to when signing up for but that is ignored but hundreds of thousands and LinkedIn support staff especially Scarlett https://www.linkedin.com/legal/user-agreement

I have highlighted in Bold RED below the issue here being ignored time and time again by LinkedIn support staff Scarlett and the team!

8. LinkedIn “DOs” and “DON’Ts.”

8.1. Dos. You agree that you will:

  • Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, export control laws, tax laws, and regulatory requirements;
  • Provide accurate information to us and keep it updated;
  • Use your real name on your profile;
  • Use the Services in a professional manner.

8.2. Don'ts. You agree that you will not:

  • Act dishonestly or unprofessionally, including by posting inappropriate, inaccurate, or objectionable content;
  • Add content that is not intended for, or inaccurate for, a designated field (e.g. submitting a telephone number in the “title” or any other field, or including telephone numbers, email addresses, street addresses or any personally identifiable information for which there is not a field provided by LinkedIn);
  • Use an image that is not your likeness or a head-shot photo for your profile;
  • Create a false identity on LinkedIn;
  • Misrepresent your current or previous positions and qualifications;
  • Misrepresent your affiliations with a person or entity, past or present;
  • Misrepresent your identity, including but not limited to the use of a pseudonym;
  • Create a Member profile for anyone other than yourself (a real person);
  • Invite people you do not know to join your network;
  • Use or attempt to use another's account;
  • Harass, abuse or harm another person;
  • Send spam or other unwelcomed communications to others;
  • Scrape or copy profiles and information of others through any means (including crawlers, browser plugins and add-ons, and any other technology or manual work);
  • Act in an unlawful, libelous, abusive, obscene, discriminatory or otherwise objectionable manner;
  • Disclose information that you do not have the right to disclose (such as confidential information of others (including your employer));
  • Violate intellectual property rights of others, including patents, trademarks, trade secrets, copyrights or other proprietary rights;
  • Violate the intellectual property or other rights of LinkedIn, including, without limitation, using the word “LinkedIn” or our logos in any business name, email, or URL except as provided in the Brand Guidelines;
  • Use LinkedIn invitations to send messages to people who don't know you or who are unlikely to recognize you as a known contact;
  • Post any unsolicited or unauthorized advertising, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation unauthorized by LinkedIn;
  • Send messages to distribution lists, newsgroup aliases, or group aliases;
  • Post anything that contains software viruses, worms, or any other harmful code;
  • Manipulate identifiers in order to disguise the origin of any message or post transmitted through the Services;
  • Create profiles or provide content that promotes escort services or prostitution.
  • Creating or operate a pyramid scheme, fraud or other similar practice;
  • Copy or use the information, content or data of others available on the Services (except as expressly authorized);
  • Copy or use the information, content or data on LinkedIn in connection with a competitive service (as determined by LinkedIn);
  • Copy, modify or create derivative works of LinkedIn, the Services or any related technology (except as expressly authorized by LinkedIn);
  • Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Services or any related technology, or any part thereof;
  • Imply or state that you are affiliated with or endorsed by LinkedIn without our express consent (e.g., representing yourself as an accredited LinkedIn trainer);
  • Rent, lease, loan, trade, sell/re-sell access to the Services or related any information or data;
  • Sell, sponsor, or otherwise monetize a LinkedIn Group or any other feature of the Services, without LinkedIn's consent;
  • Deep-link to our Services for any purpose other than to promote your profile or a Group on LinkedIn (as set forth in the Brand Guidelines), without LinkedIn's consent;
  • Remove any copyright, trademark or other proprietary rights notices contained in or on our Service;
  • Remove, cover or obscure any advertisement included on the Services;
  • Collect, use, copy, or transfer any information obtained from LinkedIn without the consent of LinkedIn;
  • Share or disclose information of others without their express consent;
  • Use manual or automated software, devices, scripts robots, other means or processes to access, “scrape,” “crawl” or “spider” the Services or any related data or information;
  • Use bots or other automated methods to access the Services, add or download contacts, send or redirect messages;
  • Monitor the Services' availability, performance or functionality for any competitive purpose;
  • Engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Services;
  • Access the Services except through the interfaces expressly provided by LinkedIn, such as its mobile applications, linkedin.com and slideshare.net;
  • Override any security feature of the Services;
  • Interfere with the operation of, or place an unreasonable load on, the Services (e.g., spam, denial of service attack, viruses, gaming algorithms); and/or
  • Violate SlideShare's Community Guidelines or, if you're a commercial user of SlideShare, the SlideShare Commercial Terms of Service.




 

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